Grievance Redressal Mechanism

We endeavour to offer top-notch services to you. In the unlikely event that you are having any complaints about our services, it’s our utmost duty to sorting it out to your satisfaction.

Information regarding Investor Grievance Redressal Mechanism in Accordance with SEBI Circular No CIR/MIRSD/3/2014 dated 28th August 2014

1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team on response@boxpfa.com. Alternatively, the Investor may call on 0120-454 1582.

2. A letter may also be written with their query/complaint and posted at the below mentioned address:

AM Investment Advisors and Associates

D – 33, Ground Floor, Sector 2, Noida

Uttar Pradesh – 201301.

3. Clients can write to the Investment Advisor at megha@boxpfa.com. If the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Investment Advisor.

4. In case you are not satisfied with our response you can lodge your grievance with SEBI at https://scores.gov.in or you may also write to any of the offices of SEBI. SCORES may be accessed thorough SCORES mobile application as well, same can be downloaded from below link:

https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330

For any queries, feedback or assistance, please contact SEBI office on Toll-Free Helpline at 1800 22 7575 / 1800 266 7575